Naiya
If your question isn't addressed here, feel free to reach out Naiya’s always ready to provide further assistance

Frequently Asked Questions

Naiya is a classified e-commerce marketplace where users can buy and sell a wide range of products and services. We offer a platform that connects buyers and sellers, providing a safe and user-friendly environment for online transactions.

To create an account, click on the "Sign Up" button on the top right corner of the homepage. Fill in the required information, such as your name, email address, and password, and follow the prompts to complete your registration.

After logging into your account, click on the "Sell" button. Follow the steps to add details about your item, including photos, description, price, and category. Once complete, click "Submit" to list your item.

Use the search bar at the top of the homepage to enter keywords related to the product you're looking for. You can also browse through various categories and use filters to narrow down your search results.

Yes, listing items on Naiya is free. However, we offer optional premium features and promotions to help you increase the visibility of your listings.

To contact a seller, click on the listing you're interested in and use the "Contact Seller" button to send a message through Naiya's messaging system.

Naiya offers secure payment methods to ensure the safety of your transactions. Payments can be made through our integrated payment gateway, which supports various payment options.

If you experience any issues with a transaction, contact Naiya's customer support team immediately. Provide all relevant details, and our team will assist you in resolving the issue.

Follow our safety tips, such as verifying sellers, meeting in public places for in-person exchanges, and using secure payment methods. Always keep communication within Naiya's platform to protect your personal information.

If you encounter any suspicious behavior or potential scams, use the "Report" button on the listing or contact our support team directly with details of the incident.

Yes, Naiya offers various promotion tools to help increase the visibility of your listings. You can choose to feature your listings at the top of search results or take advantage of other promotional options available.

Use Naiya's store analytics to monitor your store's performance. You can access detailed reports on your sales, customer behavior, and other key metrics to help you optimize your listings.

Use the "Compare" feature available on product listings. Select the items you want to compare, and view them side by side to make an informed decision.

Click on the "Forgot Password" link on the login page and enter your registered email address. Follow the instructions sent to your email to reset your password.

You can reach our customer support team through the "Contact Us" page on our website or by emailing support@naiya.com. Our team is here to assist you with any questions or issues you may have.